Shipping policy

Shipping Policy

At PROUX UK LTD, we aim to deliver your order quickly, securely, and reliably.


RAW SENEGALESE HONEY & SUPERFOOD POWDERS

Shipping Method

All orders are shipped using Royal Mail Tracked 48.

  • Estimated delivery time: 2–3 working days after dispatch
  • You will receive a tracking number once your order has been shipped

Shipping Cost

We offer a flat rate shipping fee of £3.95 on all UK orders.


Processing Time

  • Orders are processed within 2-3 working days
  • Orders placed on weekends or bank holidays will be processed the next working day

Delivery Information

  • Please ensure your delivery address is correct at checkout
  • Once your order has been dispatched, we are unable to make changes

PROUX UK LTD is not responsible for delays caused by Royal Mail, but we will always do our best to assist if any issues arise.


Lost or Delayed Orders

If your order has not arrived within 5 working days of dispatch, please contact us at:

contact@proux.uk

We will investigate and work with you to resolve the issue.


Contact

For any shipping-related queries, please contact:
contact@proux.uk