Shipping Policy
At PROUX UK LTD, we aim to deliver your order quickly, securely, and reliably.
COLD-PRESSED JUICES
Shipping Method
All orders are shipped on the day of production using Same-Day Courier.
- Deliveries are dispatched on the first Sunday after you place an order.
- For first orders placed after Friday 12pm, you will receive your order on the next Sunday.
- You will receive an email once your order has been received, and when dispatched.
Shipping Cost
We offer a flat rate shipping fee of £4.99 for all Inner London areas.
Inner London Postcodes we deliver to
EC, WC, E, SE, SW, W, N, NW
Additionally, we can deliver to BR1, BR2, CR0
Processing Time
- Orders are made fresh on the same day as dispatch.
- In case of any unavoidable delays, you will be notified by email.
Delivery Information
- Please ensure your delivery address is correct at checkout
- Once your order has been dispatched, we are unable to make changes
PROUX UK LTD is not responsible for delays caused by our Same-Day Courier, but we will always do our best to assist if any issues arise.
Lost or Delayed Orders
If your order has not arrived on the day of dispatch, please contact us at:
We will investigate and work with you to resolve the issue.
Contact
For any shipping-related queries, please contact:
contact@proux.uk
RAW SENEGALESE HONEY
Shipping Method
All orders are shipped using Royal Mail Tracked 48.
- Estimated delivery time: 2–3 working days after dispatch
- You will receive a tracking number once your order has been shipped
Shipping Cost
We offer a flat rate shipping fee of £3.95 on all UK orders.
Processing Time
- Orders are processed within 2-3 working days
- Orders placed on weekends or bank holidays will be processed the next working day
Delivery Information
- Please ensure your delivery address is correct at checkout
- Once your order has been dispatched, we are unable to make changes
PROUX UK LTD is not responsible for delays caused by Royal Mail, but we will always do our best to assist if any issues arise.
Lost or Delayed Orders
If your order has not arrived within 5 working days of dispatch, please contact us at:
We will investigate and work with you to resolve the issue.
Contact
For any shipping-related queries, please contact:
contact@proux.uk